After the market crash 2008 (and the following recession), the financial services industry found itself challenged by shrinking consumer trust, increasing regulation, and a free fall in the rate of bank charters. Compounded by a wave of competitive growth funded by private equity, a new financial ecosystem—with new opportunities—was formed. Discover how industry participants are removing friction from onboarding, monetizing deposits, reducing risk, and more.
Since 2004, Q2’s mission has been to build stronger communities by strengthening their financial institutions. This mission has inspired the industry’s most comprehensive and adaptable smart banking platform and fueled our efforts to change how the industry thinks about digital banking. In our eBook, The Q2 Difference, learn how we combine powerful problem solving, open technology, and data-driven insights to build better experiences throughout your holders’ lives.
While cybersecurity solutions struggle to keep up with increases in fraud, FIs find themselves inundated with disputed transactions—particularly when large breaches occur. Making matter worse, many FIs are using outdated, labor-intensive, paper-based dispute management processes that leave no audit trail for Reg E compliance. Craig Everett of Centrix Solutions discusses this challenge and offers a way to “go paperless” that will streamline back-office operations and make compliance easier.
Go Paperless! Centrix Dispute Tracking: Reg E Compliance and Dispute Management
The Centrix Dispute Tracking System (CentrixDTS™) greatly simplifies the administration of disputed electronic transactions (debit card, ATM, and ACH) for the purpose of Reg E compliance. This webinar takes a closer look at this fully featured solution designed to provide operational efficiency, enhanced record keeping, and simplified compliance.
The payments landscape has evolved a lot in the last decade, creating complexity and exposing financial institutions (FIs) to risk. In this webinar, risk management experts outlined these challenges and others, described their experiences, and offered best practices and actionable steps to help FIs better manage risk. In this webinar, Brad Johnson of Centrix Solutions and David Payne of ePayAdvisors, Inc. described the state of risk management and offered insights into best practices and ways to simplify and improve risk-management processes.
ADA Accessibility Compliance: Is Your Bank Prepared?
In this ICBA webinar Anthony Ianniciello and Will Rodgers from Q2 offer background on ADA accessibility and why it matters to financial institutions (FIs). An update is provided on recent US government activity on ADA in relation to websites, along with a discussion of WCAG 2.0 guidelines that may aid an FI’s compliance efforts.
ADA accessibility is an important concern for banks and credit unions. Q2 web experts provide an update on ADA accessibility guidelines and discuss how Q2 can help financial institutions make their websites accessible.
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