Back-office simplicity for operational efficiency

Save time and money with an easy-to-use, single sign-on solution, workflow customizations, tools for automation, and more.

Back-office simplicity for operational efficiency

Save time and money with an easy-to-use, single sign-on solution, workflow customizations, tools for automation, and more.

Back-office simplicity for operational efficiency

Save time and money with an easy-to-use, single sign-on solution, workflow customizations, tools for automation, and more.

Driving efficiency through smarter upgrades and shorter downtimes

Driving back-office efficiency is critical to banks and credit unions facing tighter budgets, limited headcount, regulatory and security challenges, and more. Q2 is working to drive efficiency by developing new ways to provide upgrades.

Watch Q2 CTO Adam Blue explain why software providers should strive for one-minute downtimes during upgrades—and Q2’s strategy for accomplishing this goal.

Efficiency comes with an easy-to-manage platform

Q2 enables you to manage all of your account holders—consumer, business, and corporate—through the unified user experience (UUX) of our single-login, single-platform solution. Our mobile- and user-first design delivers intuitive and faster workflows, while our back-office tools allow you to automate processes around security and compliance. You’ll love the time and money savings, while account holders enjoy a better banking experience from the device of their choice.

Better digital operations yield 50% greater FI profitsSource: Boston Consulting Group, 2016

Q2’s scalable digital banking platform lets you serve accounts of every size, but the efficiency doesn’t stop there. We offer online account opening for fast and frictionless onboarding of mobile-first customers; time-saving automation of fraud management, risk assessment, and compliance with our Centrix products; quick and responsive web customizations through our Composer content management system—as well as a number of services that let you take advantage of our expertise in the digital banking arena.

Improve staff engagement with technology

With the Q2 digital banking platform, multitasking is made easier and faster. Your staff can establish secure messaging and alerts, enroll accounts, manage logins and login security, establish custom forms, conduct reporting, and much more—all within the same simple-to-use interface. Easy automation tools from Q2 and our Centrix Solutions security, compliance, and risk management offerings drive efficiency and decrease the possibility of errors.

Compliance and fraud management made faster & easier

With our line of Centrix Solutions risk management and compliance tools, Q2 provides you a number of ways to reduce your back-office workload, while ensuring compliance and reducing fraud losses. Centrix Dispute Tracking System (CentrixDTS™), for example, offers a full-featured case management solution for Reg E compliance. While the automated workflows of the Centrix Payments IQ System (CentrixPIQS™) makes it simple to track originated and inbound ACH activity, providing account takeover protection in real time.

Centrix DTS Centrix PIQS

Erik Hertzel, Heartland Financial

Q2’s customizations have given us back-office efficiencies that have really helped our efficiency ratios. For example, now our customers can unlock their accounts themselves, rather than calling in. This has helped us reduce our staff in this area and it’s been critical to our success.”

— Erik Hertzel, VP, Online Banking Application Manager
Heartland Financial

Browse other Product Features

Q2’s platform was designed to help financial institutions meet all of their digital banking needs with a single piece of software. Learn what else the Q2 platform can do for you.

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