Q2ebanking Launches RFA, Real Time Fraud Mitigation Tools for Community Financial Institutions

November 23, 2010

Q2ebanking Launches RFA, Real Time Fraud Mitigation Tools for Community Financial Institutions

Fraud Tools Native to the Q2ebanking Platform

AUSTIN, TX, November 23, 2010 – Q2ebanking, the premier financial services technology company serving community financial institutions, today announced the general availability of their latest solution, RFA (Risk, Fraud and Analytics). RFA is the most recent introduction in the Q2ebanking suite which features voice, mobile, and online banking on a single platform. RFA encompasses multiple solutions based on a financial institution’s needs.  The solutions include multi-factor authentication (featuring native, out- of-band credentials), VeriSign tokens for consumer and commercial clients for use for transaction-level authorization, and analytics for real-time transaction decisioning. Hank Seale, CEO of Q2ebanking said, “We’re thrilled with the latest advance from our Risk and Fraud Development team here in Austin.  Our clients demand tools to mitigate and defeat fraud and we’ve made significant investments in our platform, processes, and people to attack these threats. We believe that our security offerings are state of the art and exceed the offerings from larger national banks.” “Most providers continue to offer user authentication at customer login, while fraud has evolved to surpass these approaches,” notes Q2 Chief Technology Officer, Adam Anderson.  “Relying on user ID, password, and static challenge questions leaves a financial institution’s clients vulnerable to some of the latest threats including Trojan.banker and Zeus bot variants.  Our solutions model user behavior and evaluate ACH and wire transactions in and recipients in real time prior to a transaction being released to determine which transactions appear legitimate and which indicate possible fraud.  Our analytics solution features a robust case management tool, policy engine and enhanced transaction alerts that reside on the same platform and use the same administration as our voice, mobile, and online solutions.” For more information on RFA, please contact marketing@q2ebanking.com or call 512-275-0072.