PlainsCapital Improves Customer Experience by Deploying Q2 Software’s Electronic Banking Platform

November 13, 2008

PlainsCapital Improves Customer Experience by Deploying Q2 Software’s Electronic Banking Platform

Company enhances offerings through strategic relationship

AUSTIN, TX, November 13, 2008 – Q2 Software, Inc., a progressive financial services technology company, today announced that PlainsCapital Bank, one of the largest privately held banks in Texas with $3.4 billion in assets, has successfully launched Q2’s electronic banking platform to its growing online banking community. In addition to the obvious requirement for a best-in-class solution, PlainsCapital Bank envisioned a new role for eCommerce as its own channel to the customer. The primary goal was to expand the online experience beyond a transactional medium to one that serves “banking communities” with other value added benefits. In order to achieve this aspiration, a flexible architecture was essential in integrating a number of their current technologies. “We wanted to provide our customers with a superior online experience and Q2’s Electronic Banking platform offered the most comprehensive and cost effective solution available in the market-place,” said Pete Villarreal, EVP of Operations. “In our evaluation, we looked for a solution with a user-friendly front-end and a modern architecture that could serve all of our front office needs including the web channel, the voice channel and the mobile channel. Also, Q2’s vendor integration framework allowed us to tie many of our existing customer-facing applications into a single comprehensive view for our users, improving their overall experience with our bank.” Hank Seale, CEO and founder of Q2 Software says, “Banks today must consistently seek new ways to drive down costs and expand their online banking services to their valued customers.” Q2 has created a seamless and powerful integration between the online and voice channels that will provide PlainsCapital Bank a significant advantage in user convenience and accessibility.” Seale continues, “By implementing our platform, PlainsCapital Bank now provides next generation technology through all of their electronic delivery channels.”

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