Harleysville Savings Bank Adopts Q2ebanking’s Secure, Unified Electronic Banking Platform
Business, retail customers receive innovative features and a consistent user experience across online, mobile banking.
AUSTIN, Texas, March 26, 2013 — Q2ebanking, a provider of highly secure electronic banking solutions for banks and credit unions throughout the U.S., announced that Pennsylvania-based Harleysville Savings Bank has elected to shift to Q2’s single platform following a longstanding relationship with its former ebanking provider. The bank currently has six full-service offices in MontgomeryCounty and one location in Bucks County, Pennsylvania. Harleysville sought an alternative to siloed ebanking solutions; the bank’s executive team wanted to unify its ebanking channel with a consistent user experience and advanced features for both retail and commercial customers. After thoroughly analyzing several technology providers, Harleysville selected Q2 for its integrated, single-platform approach. The bank determined that Q2 would best meet customer expectations and deliver significant operational benefits by streamlining back-office operations while expanding its online and mobile offerings. Another key factor in Harleysville’s decision was the solution’s sophisticated, integrated security applications and features, including bill pay, customized real-time account alerts, multi-factor authentication (MFA) and native out-of-band transaction authentication. “Q2ebanking provides a considerable number of new features and additional functionality that ensures our customers have a better overall banking experience,” said Adrian Gordon, SVP and CIO of Harleysville Savings Bank. “The flexibility of Q2’s platform enables our retail and commercial customers to determine when they want to bank and what device they want to use to better manage their accounts and perform transactions.” The ease of banking with Q2’s single, intuitive user interface, combined with the added convenience of anytime, anywhere, any device banking from one platform played a significant role in Harleysville’s selection process. Gordon added that his team was impressed with the company’s strong track record of success with tech-savvy bankers and consumers. “As bankers look toward the future of mobile and web banking, many are realizing the long-term benefits of a unified, more functional platform,” said Matt Flake, CEO and president of Q2. “When Harleysville wanted to change its online platform, we offered the solutions and security foundation the bank and its customers needed. Providing a single ebanking solution to its retail and commercial customers allows Harleysville to better compete in the marketplace while improving back-office administration and offering better service and additional options to its customers. We look forward to helping them achieve their goals for an enhanced ebanking experience.”