Citizens & Northern Bank Deploys Single Platform Electronic Banking with Q2 Software

March 30, 2009

Citizens & Northern Bank Deploys Single Platform Electronic Banking with Q2 Software

Platform Delivers a Flexible Architecture, Award-Winning 24/7 Support

ST. PETERSBURG, FL, March 30, 2009 – Credit unions of all sizes are embracing PSCU Financial Services’ electronic banking platform for its flexible architecture, lower cost of ownership and the cooperative’s renowned service and support. This offering delivers lower costs and greater scalability by supporting mobile, voice, consumer and small business online banking features from a single platform. The cooperative’s electronic banking platform is powered by Q2 Software Inc, of Austin, Texas. This electronic banking platform’s modern architecture can support integration of third-party, user-focused applications to meet evolving member needs. In addition to 24/7 Contact Center support, the cooperative also offers extensive planning and migration support for credit union staffs. The platform is equally attractive to small and large institutions. Credit unions that have signed up for the electronic banking platform include: Andrews Federal Credit Union, Suitland, Md.; Farmers Insurance Group Federal Credit Union, Los Angeles, Calif.; Texas Dow Credit Union, Lake Jackson, Texas; North Carolina Community Federal Credit Union, Goldsboro, N.C.; and Quorum Federal Credit Union, Purchase, N,Y. The cooperative’s reputation for service and support was especially important to North Carolina Community FCU. “We know that PSCU Financial Services will walk us through the migration from our existing provider and support our staff both during and after the transfer. In addition, we look forward to offering our members the benefits of the cooperative’s outstanding Contact Center support,” said Jackie Fryt, the credit union’s Chief Financial Officer. The credit union has $48 million in assets and 8,000 members.

“Recent studies show that consumers are paying more attention to their finances and they are also using online banking services more than ever before. Perhaps most importantly, consumers report that online access helps them feel more in control of their finances,” said David J. Serlo, President, PSCU Financial Services. “It’s the right time for credit unions to upgrade to our fully featured electronic banking platform.”

In addition to standard online banking features that include access to account balances, transaction history, account transfers, account alerts and stop payments, PSCU Financial Services’ electronic banking product offers state-of-the-art online security with multi-factor authentication at log in that can be used across all delivery channels including online and mobile banking; integrated small business member services; and the ability to match the look and feel of a credit union’s web site.