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Analytics and Efficiency

What does Netflix have to do with online banking?

What does Netflix have to do with online banking?

Banks and credit unions of all sizes face the challenge of finding ways to reconnect with customers, sell more products and services, and remain vital to their communities.


5 myths preventing you from usability testing

5 myths preventing you from usability testing

As the User Experience team grows at Q2, our usability testing strategy rapidly matures with it.


Opening the doors to more women in STEM fields

Opening the doors to more women in STEM fields

Four years ago I read Gloria Feldt’s No Excuses: 9 Ways Women Can Change the Way We Think About Power and it changed my career.


Defining Your Customer Experience Leads to Loyalty

Defining Your Customer Experience Leads to Loyalty

Let’s face it, defining a superior customer experience is a tricky prospect.


Beyond Faster Horses

Beyond Faster Horses

I once believed that I wanted more Star Wars films to be made (note: I am, of course, a huge nerd1).


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